Global Technical Support Outsourcing Market Size, Status and Forecast 2022

  • Published On : 25-04-2017
  • Published By : QY Research
  • No. of Pages : 131 Pages

This report studies the Technical Support Outsourcing market status and outlook of global and major regions, from angles of players, regions, product and end Application/industries; this report analyzes the top players in global and major regions, and splits the Technical Support Outsourcing market by product and Application/end industries.

The global Technical Support Outsourcing market is valued at XX million USD in 2016 and is expected to reach XX million USD by the end of 2022, growing at a CAGR of XX% between 2016 and 2022. 

The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.

United States will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Technical Support Outsourcing.

EU also play important roles in global market, with market size of xx million USD in 2016 and will be xx million USD in 2022, with a CAGR of XX. 

The major players in global market include Hudson Software, Inforonics Global Services, Qcom Outsourcing, Wipro, HCL Technology, IBM, Iyogi, Support.com, Telus International.

Table of Contents

Global Technical Support Outsourcing Market Size, Status and Forecast 2022
1 Industry Overview
1.1 Technical Support Outsourcing Market Overview
1.1.1 Technical Support Outsourcing Product Scope
1.1.2 Market Status and Outlook
1.2 Global Technical Support Outsourcing Market Size and Analysis by Regions (2012-2017)
1.2.1 United States Technical Support Outsourcing Market Status and Outlook
1.2.2 EU Technical Support Outsourcing Market Status and Outlook
1.2.3 Japan Technical Support Outsourcing Market Status and Outlook
1.2.4 China Technical Support Outsourcing Market Status and Outlook
1.2.5 India Technical Support Outsourcing Market Status and Outlook
1.2.6 Southeast Asia Technical Support Outsourcing Market Status and Outlook
1.3 Classification of Technical Support Outsourcing by Product
1.3.1 Global Technical Support Outsourcing Revenue (Million USD) and Growth (%) Comparison by Product (2012-2022)
1.3.2 Global Technical Support Outsourcing Revenue (Million USD) Market Share (%) by Product in 2016
1.3.3 Help Desk Support Outsourcing
1.3.4 Call Center Technical Support Outsourcing
1.3.5 Type 3
1.3.6 Type 4
1.3.7 Type 5
1.4 Technical Support Outsourcing Market by End Users/Application
1.4.1 Enterprise
1.4.2 Government
1.4.3 Others
2 Global Technical Support Outsourcing Competition Analysis by Players
2.1 Global Technical Support Outsourcing Market Size (Million USD) by Players (2012-2017)
2.2 Competitive Status and Trend
2.2.1 Market Concentration Rate
2.2.2 Product/Service Differences
2.2.3 New Entrants
2.2.4 The Technology Trends in Future
3 Company (Top Players) Profiles and Key Data
3.1 Hudson Software
3.1.1 Company Profile
3.1.2 Main Business/Business Overview
3.1.3 Products, Services and Solutions
3.1.4 Hudson Software Technical Support Outsourcing Revenue (Million USD) (2012-2017)
3.1.5 Recent Developments
3.2 Inforonics Global Services
3.2.1 Company Profile
3.2.2 Main Business/Business Overview
3.2.3 Products, Services and Solutions
3.2.4 Inforonics Global Services Technical Support Outsourcing Revenue (Million USD) (2012-2017)
3.2.5 Recent Developments
3.3 Qcom Outsourcing
3.3.1 Company Profile
3.3.2 Main Business/Business Overview
3.3.3 Products, Services and Solutions
3.3.4 Qcom Outsourcing Technical Support Outsourcing Revenue (Million USD) (2012-2017)
3.3.5 Recent Developments
3.4 Wipro
3.4.1 Company Profile
3.4.2 Main Business/Business Overview
3.4.3 Products, Services and Solutions
3.4.4 Wipro Technical Support Outsourcing Revenue (Million USD) (2012-2017)
3.4.5 Recent Developments
3.5 HCL Technology
3.5.1 Company Profile
3.5.2 Main Business/Business Overview
3.5.3 Products, Services and Solutions
3.5.4 HCL Technology Technical Support Outsourcing Revenue (Million USD) (2012-2017)
3.5.5 Recent Developments
3.6 IBM
3.6.1 Company Profile
3.6.2 Main Business/Business Overview
3.6.3 Products, Services and Solutions
3.6.4 IBM Technical Support Outsourcing Revenue (Million USD) (2012-2017)
3.6.5 Recent Developments
3.7 Iyogi
3.7.1 Company Profile
3.7.2 Main Business/Business Overview
3.7.3 Products, Services and Solutions
3.7.4 Iyogi Technical Support Outsourcing Revenue (Million USD) (2012-2017)
3.7.5 Recent Developments
3.8 Support.com
3.8.1 Company Profile
3.8.2 Main Business/Business Overview
3.8.3 Products, Services and Solutions
3.8.4 Support.com Technical Support Outsourcing Revenue (Million USD) (2012-2017)
3.8.5 Recent Developments
3.9 Telus International
3.9.1 Company Profile
3.9.2 Main Business/Business Overview
3.9.3 Products, Services and Solutions
3.9.4 Telus International Technical Support Outsourcing Revenue (Million USD) (2012-2017)
3.9.5 Recent Developments
3.10 Company Ten
3.10.1 Company Profile
3.10.2 Main Business/Business Overview
3.10.3 Products, Services and Solutions
3.10.4 Company Ten Technical Support Outsourcing Revenue (Million USD) (2012-2017)
3.10.5 Recent Developments
3.11 Company 11
3.12 Company 12
3.13 Company 13
3.14 Company 14
3.15 Company 15
3.16 Company 16
3.17 Company 17
3.18 Company 18
3.19 Company 19
3.20 Company 20
3.21 Company 21
3.22 Company 22
3.23 Company 23
3.24 Company 24
3.25 Company 25
3.26 Company 26
3.27 Company 27
3.28 Company 28
3.29 Company 29
3.30 Company 30
4 Global Technical Support Outsourcing Market Size by Product and Application (2012-2017)
4.1 Global Technical Support Outsourcing Market Size by Product (2012-2017)
4.2 Global Technical Support Outsourcing Market Size by Application (2012-2017)
4.3 Potential Application of Technical Support Outsourcing in Future
4.4 Top Consumer / End Users of Technical Support Outsourcing
5 United States Technical Support Outsourcing Development Status and Outlook
5.1 United States Technical Support Outsourcing Market Size (2012-2017)
5.2 United States Technical Support Outsourcing Market Size and Market Share by Players (2012-2017)
5.3 United States Technical Support Outsourcing Market Size by Application (2012-2017)
6 EU Technical Support Outsourcing Development Status and Outlook
6.1 EU Technical Support Outsourcing Market Size (2012-2017)
6.2 EU Technical Support Outsourcing Market Size and Market Share by Players (2012-2017)
6.3 EU Technical Support Outsourcing Market Size by Application (2012-2017)
7 Japan Technical Support Outsourcing Development Status and Outlook
7.1 Japan Technical Support Outsourcing Market Size (2012-2017)
7.2 Japan Technical Support Outsourcing Market Size and Market Share by Players (2012-2017)
7.3 Japan Technical Support Outsourcing Market Size by Application (2012-2017)
8 China Technical Support Outsourcing Development Status and Outlook
8.1 China Technical Support Outsourcing Market Size and Forecast (2012-2017)
8.2 China Technical Support Outsourcing Market Size and Market Share by Players (2012-2017)
8.3 China Technical Support Outsourcing Market Size by Application (2012-2017)
9 India Technical Support Outsourcing Development Status and Outlook
9.1 India Technical Support Outsourcing Market Size and Forecast (2012-2017)
9.2 India Technical Support Outsourcing Market Size and Market Share by Players (2012-2017)
9.3 India Technical Support Outsourcing Market Size by Application (2012-2017)
10 Southeast Asia Technical Support Outsourcing Development Status and Outlook
10.1 Southeast Asia Technical Support Outsourcing Market Size and Forecast (2012-2017)
10.2 Southeast Asia Technical Support Outsourcing Market Size and Market Share by Players (2012-2017)
10.3 Southeast Asia Technical Support Outsourcing Market Size by Application (2012-2017)
11 Market Forecast by Regions, Product and Application (2017-2022)
11.1 Global Technical Support Outsourcing Market Size (Million USD) by Regions (2017-2022)
11.1.1 United States Technical Support Outsourcing Revenue and Growth Rate (2017-2022)
11.1.2 EU Technical Support Outsourcing Revenue and Growth Rate (2017-2022)
11.1.3 China Technical Support Outsourcing Revenue and Growth Rate (2017-2022)
11.1.4 Japan Technical Support Outsourcing Revenue and Growth Rate (2017-2022)
11.1.5 Southeast Asia Technical Support Outsourcing Revenue and Growth Rate (2017-2022)
11.1.6 India Technical Support Outsourcing Revenue and Growth Rate (2017-2022)
11.2 Global Technical Support Outsourcing Market Size by Application (2017-2022)
11.3 Global Technical Support Outsourcing Market Size by Product (2017-2022)
12 Technical Support Outsourcing Market Dynamics
12.1 Technical Support Outsourcing Market Opportunities
12.2 Technical Support Outsourcing Challenge and Risk
12.2.1 Competition from Opponents
12.2.2 Downside Risks of Economy
12.3 Technical Support Outsourcing Market Constraints and Threat
12.3.1 Threat from Substitute
12.3.2 Government Policy
12.3.3 Technology Risks
12.4 Technical Support Outsourcing Market Driving Force
12.4.1 Growing Demand from Emerging Markets
12.4.2 Potential Application
13 Market Effect Factors Analysis
13.1 Technology Progress/Risk
13.1.1 Substitutes
13.1.2 Technology Progress in Related Industry
13.2 Consumer Needs Trend/Customer Preference
13.3 External Environmental Change
13.3.1 Economic Fluctuations
13.3.2 Other Risk Factors
14 Research Finding /Conclusion
15 Methodology and Data Source
15.1 Methodology/Research Approach
15.1.1 Research Programs/Design
15.1.2 Market Size Estimation
15.1.3 Market Breakdown and Data Triangulation
15.2 Data Source
15.2.1 Secondary Sources
15.2.2 Primary Sources
15.3 Disclaimer
15.4 Author List




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